I think words don't always suffice to convey what we may be thinking or feeling, especially written words that are missing visual and tonal cues.
This reminds me of an assessment i do with all my patients: a "pain assessment." In the assessment i ask the patient if they are feeling any pain and then ask them to rate their pain on a scale of 0-10. i explain that "0 is no pain at all" and that "10 is the worst pain they have ever experienced." Probably a good 25% of my patients will go outside the parameters with a number like "15." Early on in my career i tried to correct the patient and explain that "15" is 'not a word' (so to speak). Being pedantic served no purpose though, other than to set us up on opposing sides, it didn't facilitate communication or understanding. Reality is, everyones perception of pain is individual and the point or assessment is to understand that persons individual pain so that i can help manage it. When i ask the next question, "what is a manageable level (number)," we usually start to communicate, to connect, because i explain that everyone's numbers are "their" numbers and the point is to help them with "their" pain, not to nail them down to a number or label. i explain that their numbers may (and can) change, that those numbers are just a tool to try and communicate and convey their feelings, they are not the thing.
i believe one of the threads common to all people, a thread that (can) bind us all together, is the need/desire to be seen, heard, understood and our value affirmed.
Research done by Albert Mehrabian highlights the complexity of communication, that communication is not as simple as only using words with static definition.
"Words (what is actually said)
Tone of voice (how we say the words)
Body Language
All three of these elements can be conveyed at the same time [in face to face communication] to express an overall message. Often, the tone of voice and body language are combined to become the most powerful form of communication. However, body language – which forms a large part of non-verbal communication – is often used on its own, and is thought to be one of the most ‘telling’ modes of communication. Through his research Mehrabian also surmised that proportionally, the three elements were not of equal importance. He claimed that in face-to-face communication, the majority of what is put across is portrayed through non verbal communication:
Words (the literal meaning) account for 7% of the overall message
Tone of voice accounts for 38% of the overall message
Body Language accounts for 55% of the overall message"
http://www.bodylanguageexpert.co.uk/communication-what-percentage-body-language.html