Damaged bags

So I'm on odsp and get my shipment though a company. They pay the bills. But I choose what to ship. The last couple months I have been getting ripped bags. The first month I asked they keep an eye out for it and not ship damaged bags again. Next month happened again damaged bag . I let them know but they claim it was the shipper that damage the bag. But the box was undamaged just the bag. I gave the company an option to apology for calling me a liar. Just ended it with company. Why do companies think they can treat you like shit and get away with it. Just because you aren't paying the bill?

It's really quite simple. They don't give a shit and do not understand that good customer service is what will make the company thrive in the long run.

Government / insurance can sometimes bite us in the ass. Keep bitching!!