A recent personal experience that may make this issue clearer.
I purchased a Doc Johnson Big Cock & Balls # 7001-03-CD gel dildo. It arrived in undamaged or tampered packaging, was removed from the packaging, rinsed under the tap, and inserted into my partner’s vagina for about 1 minute, no deeper than 1 inch, then all hell broke loose.
She ran into the bathroom screaming in pain and began to rinse herself under the tap in the bath. Her cries were agonising, and the water was not doing anything to help. Between sobs she was telling me that her vagina was burning and felt like a thousand needles were piercing her. We also tried milk, and finally a mild baby shampoo over the course of the next hour, before some relief was felt. The pain continued for a further 2 hours, and a lingering sensation over the next 24 hours.
I initially thought it was an adverse allergic reaction, and to test this I placed the dildo on my tongue for a moment, and immediately I felt a burning yet numbing sensation. I rinsed my mouth with water and milk repeatedly, but the sensation remained for about 3 hours.
We have used jelly/gel toys before with no adverse effects, and it is highly improbable that we both had an allergic reaction. The reality is there is a chemical or compound on or in the jelly dildo that has caused this.
The manufacturer, Doc Johnson, has been woeful in addressing this. I have sent them numerous emails, and even an audio recording of my partner that captured her screams of pain, but the only response I got from them was “Yes. This a Doc Johnson product. Big Cock & Balls # 7001-03-CD. This product is made with PVC body safe material. Perhaps the store where you purchased this item can help you with a replacement. Doc Johnson does not warranty products outside of North America. Hope this helps”
The do not seem to care that they have caused this injury, and certainly don’t seem to be doing anything to investigate the cause, let alone recall or withdraw these products from the marketplace and protect their consumers.
This is just not good enough, and I am making sure that this serious problem becomes public knowledge.
I urge you to post your experience on this forum, and any others that you may find. Whilst this sort of issue can be a bit embarrassing to make public, these manufacturers rely on your reluctance to report it to get away with this, and that can’t be allowed to happen. I have also now lodged formal complaints with every Australian, US and California authority with an interest in product and consumer safety, and would encourage people with similar experiences to do so also. This may lead to real action being taken.