Lyft abandonment

Not at all on topic but am in hope that someone can help. Tonight I was called (with an ambulance) to aid a person on their way home from work who got sick. They were waiting for a lyft ride. The patient felt they didn't need to go to the hospital and were waiting for their lyft car to come a pick them up. The lyft driver called and said he would not come down the street where the ride was, the rider explained that they were ill and could not walk the many blocks to where the driver was. Told the driver they were by the ambulance and that the driver could get through(there was a community event being held, but the road was clear. The driver drove off and left them with no transportation home. I tried to reach Lyft to report this inhumane response but there seems no way to message them. Does someone know how to do it? The patient was given a lift home by police so that the ambulance stayed free for other possible emergencies with the thousands who were present at the event.

In many places, the ride sharing services are regulated by a state and/or city agency and are bound by their rules. Try contacting that agency in your state.

I would guess that a Lyft driver wouldn't want to transport someone with a compromising condition. Since the rider already admitted they were sick, the Lyft driver may have not wanted to assume any responsibility. Just my opinion.

Https://www.quora.com/Is-it-illegal-for-a-taxi-to-refuse-a-fare-Why-or-why-not

“Generally speaking, it is not illegal for a taxi to refuse a fare, assuming that the reason for them to refuse the fare is not illegal (ie: discriminatory). If the cabbie doesn't like where you're going, or thinks there's a better fare closer to where he wants to go, that's probably perfectly acceptable. If he doesn't take your fare because of your race, gender, or religion, that would likely be illegal.”

It may well depend on local laws.

Thank you for the state agency idea. I had hoped to keep my complaint with only the company but they don't seem to have a way to write nonscripted comments. Those that commented about law etc. you may very well be right but my problem is with someone who would abandon someone, let alone a sick person, on the side of the road. They could at least have said they were leaving for reasons mentioned but just they didn't want to come down that road. Not at all how I would treat a fellow person, and certainly not if I'd agreed to give them a ride. Again, thank you all.

I strongly suggest that no one use Lyft or Uber for rides to anywhere. What the one who started this thread said, is just one of may horror stories about Lyft and Uber.

I an go on and on and on with horror stories about them. I used to work at the airport here in Las Vegas NV and I can tell you many times when Lyft or Uber drivers were fined and banned from coming into the airport grounds because of their bad driving, attitudes and they way they would talk to customers or airport employees. They are very rude and not good at all.

If you need to get somewhere, take a taxi. Or, ask a friend or neighbor to take you. If is an emergency, call 911 and get them to send a regular ambulance where you are. They will get you to the hospital fast and safe. That is what they are trained to do and they do a damn good job at it. Put your life in the hands of those who are professional at it and not Lyft or Uber.

This is just a waring to all for your own health and safety. Head this warning, or you may be sorry if you do not.

I use LYFT and UBER a lot and have had no bad experiences, When I visit my daughter in the DC area, I never drive and always use either LYFT and UBER. I don't even think of taking a taxi anymore.

Ddell2,

You are just the lucky one. I have heard many things from many pilots and flight attendants about their rides with Lyft or Uber. One told me that she was not only raped by the Lyft driver, he took her to a secluded place against her will and several of his buddies were there. They tore off her clothes, all of them forced her to have unprotected vaginal sex with them, then tied her hanging from tree by her wrists and took their belts to her beating her not only on her bare butt, but all over her body. They did not beat her to death, but she sure thought they were going to beat her to death. She said she still had some scars on her butt and breasts from the beatings she got. No, she did not show them to me. . They then let her down and gave her clothes back to her. They left her there to find her own way back.

YES, she did report this to the police later and they never did find those particular Lyft drivers. She did not remember the vehicle number or the license number.

I think I read a similar article about a girl who was accosted by several taxi drivers. Three of them wearing pirates costumes!!! 😄

While there are documented cases of Lyft drivers acting inappropriately, it seems to be the (very) rare exception rather than the rule. Many of the complaints came from party goers who may have indulged a bit too much (this however, is not justification for anyone to take advantage of someone in a vulnerable state!!!). One case described a woman who observed her driver watching her in the rear view mirror and masturbating. Whoo-Hoo - I can think of better ways of getting off!!!!

My guess (can't back this one up with any data) is that there are just as meany unscrupulous perverts in many personal services professions as with Lyft/Uber and/or Taxi Drivers. The overwhelming percentage of these folks are just hard-working people trying to make a living.

I don't really use lyft but do use Uber all the time. I'm sure there are a few rotten apples in every barrel. You need to be aware of what's happening and have your phone ready to call someone if something happens. It's a lot easier being a guy than a lady and probably much safer as well. The best rule of thumb is probably don't go alone if you don't have to.

Gwap,

I did not read anything about what I said about this flight attendant being raped by these Lyft Drivers. I was told about it by the flight attendant herself. We were discussing other ways that they could get to the airport and she mentioned this to me about Lyft.

As for flight crews getting to the airport, they are usually picked up at their hotels by designated drivers that work for a special company at the airports they are at. Those who work for the company must be completely checked out by the FBI as well as TSA before they can get the job. Some of the things they know are to be kept as secret as what really goes on at the famous Area 51 here in Nevada. What I said here is nothing that I cannot say to anyone. However, there are airport secrets that I cannot say or I would spend the rest of my life behind bars in a Federal Prison for revealing. Among these things are ways to bring weapons on board a plane without getting caught doing it until it is too late. I will not say what those ways are, nor would I ever try to do it.

Pilots and flight attendants are taken through a special gate at the airport and they do not have to go through the TSA check points.

I've used Uber and Lyft, as well as shuttle vans, over the years.

I like it, when I get someone who isn't talkative.

But I've never had a problem.

@Quart-in-me Your whole post reaks of an odor that is prevalent in the Fort Worth Stock Yards. First, if the Flight Attendant was raped why did she tell you and not the authorities? It would be easy to track the driver as both UBER's and LYFT's rides are computer-generated so there is a record. Data is forever unless you are Hillary Clinton. The driver is of record. Second, the riders are vetted. They go through periodic background checks. Third, a rider rates the driver after the ride so both companies know who the bad and unprofessional drivers. I don't think that can be said of what you refer to the professional taxi services. Fourth, I have used UBER and LYFT since their conception and I feel far more comfortable in their cars than I do what you refer to as professionals.

I was in the computer field really more telephony when I was working. I heard the guru of the telephony business say in the early ‘80 that those glorified adding machines sitting on everyone’s desk are going to change the world more in the next 20 years than the world has been changed since the beginning of time. It was probably a slight exaggeration at the time but we are seeing it more each day. Malls are dying. Traveler's checks are a thing of the past. I believe that I will see a checkless society in my lifetime. The largest retailer in the world doesn't have stores. The largest hotel reservation service doesn't have a hotel or motel. And the largest taxi service doesn't have a fleet of taxis. We are watching the world change at a rate unequal in the history of mankind. While I admit that not all change is good but there is nothing more sure than change itself.

Ddell2,

First, she told me of the problems with that Lyft driver because we were talking about problems with Lyft. A passenger on the plane as I was at the gate getting the flight crew to take them to their hotels asked the flight attendant where at the airport the Lyft pick up point was and she told the passenger not to take Lyft due to the fact they were no good.

In the van one of the other flight attendants started the conversation about Lyft. The Captain asked a few questions and this one flight attendant mentioned her story about them.

As for her reporting it to authorities, I do not know if she did or not. She did not say and no one asked her about it.

YES, she did report this to the police later and they never did find those particular Lyft drivers. She did not remember the vehicle number or the license number.

As for her reporting it to authorities, I do not know if she did or not. She did not say and no one asked her about it.

??? Did she or didn't she ???

??? Did she or didn't she ???

She didn't for the information needed was on her apt. Furthermore a passenger rates the driver after the ride and has a opportunity to comment on the ride.

@ddell2 I was just pointing out there seems to be some inconsistency between posts as to whether she reported the (so-called) incident to the authorities or not. I'm with you and the stockyard smell!!! 😄

The woman who I mentioned that had the problem with Lyft did try to report it. However, she did not have enough useful information. She did not get the Lyft ride on a cell phone app. This was at the airport and it was a Lyft Driver in the line for them. Therefore, she could not do anything. The authorities would not listen to what she had since it was not enough.

However, she did vow never, ever again to use Lyft for her rides.

Does that answer all of your questions from those who have asked me for more? I have no further information about this to tell you.